Shipping policy
Last updated: July 28, 2026
Thank you for shopping with Arqumi. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
Order Processing Time
Orders are typically processed and shipped within 2-3 business days after the order is placed and payment is confirmed.
Orders are not processed or shipped on weekends or public holidays. If your order is placed during a weekend or holiday period, it will be processed on the next business day.
Shipping Delays
Please note that shipping times may be affected by factors outside of our control, including severe weather, carrier delays, high shipping volume, customs processing, transportation disruptions, or other unexpected circumstances.
If severe weather or other unstable conditions affect shipping, your order will be shipped or continue moving once the relevant disruption has been resolved.
Estimated Delivery Time
The estimated delivery time is approximately 30-45 days after shipment.
Delivery times are estimates only and may vary depending on your location, shipping carrier operations, and other factors outside of our control.
Shipping Rates and Free Shipping
Shipping rates and free shipping conditions may vary depending on the country or region.
The available shipping options for your location, including any applicable free shipping thresholds, will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided to you.
To check the current status and location of your shipment, please visit:
https://www.17track.net/en
Please allow some time for the tracking information to update after the tracking number is issued.
Lost Packages
If you believe your package has been lost in transit, please contact us by email. We will review the shipping information and assist you with the next steps where possible.
Please include your order number, tracking number, and the email address used to place the order when contacting us.
Contact
If you have any questions about this Shipping Policy or need help with your order, please contact us using the information below:
Legal Representative: Mechelle Pasamonte
Email: admin@arqumi.com
Phone: +1 310-561-3839
Business Address: 545 W MacArthur Ave #4, Los Angeles California 90731, United States